FAQ'S CHRISTMAS EXPERIENCE

What you need to know!

  • hOW DO I CHECK IN?

On arrival please follow the lights and gingerbread men from the car park up to our Christmas Experience event. 


You must arrive 5 minutes before your allocated time-slot, lateness could result in missing elements of the experience

  • How long can we stay at The Christmas Experience?

The Christmas Experience lasts approx 2-2.5 hours. However you can stay as long as you like!


The time slot you are booking is your arrival time. You must arrive 5 minutes before your allocated time-slot, lateness could result in missing elements of the experience


Please arrive no later than your arrival time you have booked.

  • Where should I park?

Ample parking is available on site including  disabled access. 

  • Are tickets refundable?

All pre-purchased tickets are non-refundable. If you have any issues with your booking please email info@strawberryfieldslifton.co.uk at least 24 hours prior to your booked date and we will do our best to accommodate any amendments.

  •  Running late? 

If you're running late, that's ok but please try to arrive within your  time slot.
  • Card payment only  

Our event is cashless with card payment only to provide a fast, convenient and secure payment method.
  • What should we wear?

This is a rain, shine (or snow!) event - the elves will be there whatever the weather, so please be sure to wrap up warm! 

Wellies/sensible footwear advised. As we are a farm we advise everyone should have wellies on and we would recommend old clothes or waterproofs for the children (encase of rain) - just so they can have the best fun!
  • Are DOGS ALLOWED?

No dogs are allowed inside the Christmas Experience.
  • Is the event wheelchair/pushchair friendly?

Due to uneven ground, the Christmas Experience  may be unsuitable for pushchairs and wheelchairs.


Please call our events team to discuss options for wheelchair users as some elements may be restricted 01566 784605.

TAKEAWAY AFTERNOON TEA

What better way to celebrate the Christmas festivities than with one of our famous afternoon teas to enjoy with friends and family. Packed full of our homemade treats with a twist of Christmas! 

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